Question 1

What about my DATA?

Accepted Answer

Your data is our priority. We offer certified on-site hard drive punching and shredding, media degaussing and data wiping. Every drive can be inventoried by serial number and you receive a certificate confirming HIPAA and FACTA compliant destruction.

Question 2

Do we receive certificates and LEED Points?

Accepted Answer

Absolutely. Every pickup includes a certificate of recycling showing the carbon emissions saved, which helps you achieve greater LEED value for your building and tenants.

Question 3

How fast can you pick up?

Accepted Answer

Our average pickup window is 48 hours for most Chicagoland locations. We also offer scheduled same-day and emergency pickups for large decommissioning projects.

Question 4

What can I recycle with AVA?

Accepted Answer

Computers, laptops, servers, hard drives, printers, monitors, cell phones, networking equipment, copiers, and most other business or household electronics.

Question 5

Do you serve residential customers or only businesses?

Accepted Answer

Both. We handle everything from a single residential pick up to full-scale corporate and government decommissioning projects.

Question 6

How do I pay?

Accepted Answer

We accept cash, money orders, and all major credit cards — Visa, Mastercard, American Express, and Discover.

Frequently Asked Questions

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